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Product FAQ
Prints
What is a half unit?
A half unit is 1/2 of an 8x10 sheet and the amount of prints of a single image that may fit in that area. (A single image means you will give us one image number and the half unit can not be split with different images/image numbers)
What is a whole unit?
A whole unit is an 8x10 sheet and the amount of prints of a single image that may fit in that area. (A single image means you will give us one image number and the whole unit can not be split with different images/image numbers)
What is Basic Retouching?
Basic Retouching includes skin softening and stray hair removal.
When do I need to purchase Advanced Retouching?
You will need to purchase Advanced Retouching if wanting to:
Are 10x13 or 11x14 prints mounted?
No--if you would like them mounted onto a protective, rigid surface, you will need to purchase a wall portrait from our Wall Portrait category
What are my options for my print's coloration?
You may choose a full color image, half tone (muted coloration), black & white, specialty coloration (often heavier pinks/purples & may need to be matched to another image in your gallery)
How do I order prints?
You will need the image numbers and desired size/quantity.
Composite/Montage
What is a composite/montage?
What is meant by "TableTop" Composite/Montage
The term "TableTop" is used for smaller sized composites.
What is the turn around time for compsites/montages?
These products are custom designed pieces and are usually ready for pickup in 2-4 weeks.
Wall Portrait
What is a Wall Portrait?
Wall Portraits are products sized 11"x14" and larger, retouched, mounted and protectively sprayed.
Which size Wall Portrait should I purchase?
Figuring this out is best done by measuring the area you would like to display it while keeping in mind the "buffer area" you would like to retain once it is hung and the size of frame it's to be presented in. Frame sizes are often found to be in the range of 1" to 4" in thickness.
Digital Images
Which Category do I choose to purchase all images from my session?
You will need to refer the email you received letting you know your session is now live for viewing with the subject line of "Session Live!"
I want to purchase all my images, can I choose a category other than the one stated within my "Session Live" email?
No--to purchase all the images showcased in your online gallery, the category given in your email must match the category you purchase. If an incorrect category is chosen, an invoice will be emailed for the difference.
What's include when I purchase digital images?
You receive a CD/USB/Download (to be chosen within listing) of your images as presented in your online gallery & a print release for products sized up to 11"x14"
What digital image packages do you have?
We currently offer packages of: